In 2011, the University contracted with PRM Consulting Group to identify experiences that are contributing positively or negatively to the culture and climate in Housekeeping Services. PRM’s team spent four months on campus conducting more than 400 interviews, reviewing documentation and training materials and then analyzing that information.

PRM’s findings served as the source of an action plan developed by the University to address employee concerns and to improve overall workplace satisfaction and employee morale.

This page contains information on the initiatives and action steps the University is undertaking that are designed to improve the overall work environment in Housekeeping Services and that will ultimately have a positive impact on the entire campus community.

2013 Facilities Services Housekeeping Employee Survey Report

Published February 11, 2014

Report on Housekeeping Services Climate Improvement Initiative

Progress through July 2012

Additional Resources

February 2013 English Burmese Karen Spanish
January 2013 English Burmese Karen Spanish
December 2012 English Burmese Karen Spanish
November 2012 English Burmese Karen Spanish
September 2012 English Burmese Karen Spanish
August 2012 English Burmese Karen Spanish
July 2012 English Burmese Karen Spanish
June 2012 English Burmese Karen Spanish
May 2012 English Burmese Karen Spanish
April 2012 English Burmese Karen Spanish
March 2012 English Burmese Karen Spanish
February 2012 English Burmese Karen Spanish
January 2012 English Burmese Karen Spanish
December 2011 English Burmese Karen Spanish
November 16, 2012 English Burmese Karen Spanish
October 25, 2012 English Burmese Karen Spanish
September 27, 2012 English Burmese Karen Spanish
July 19, 2012 English Burmese Karen Spanish
June 21, 2012 English Burmese Karen Spanish
June 7, 2012 English Burmese Karen Spanish
May 24, 2012 English Burmese Karen Spanish
May 10, 2012 English Burmese Karen Spanish
April 26, 2012 English Burmese Karen Spanish
April 12, 2012 English Burmese Karen Spanish
March 29, 2012 English Burmese Karen Spanish
March 15, 2012 English Burmese Karen Spanish
March 1, 2012 English Burmese Karen Spanish
February 2, 2012 English Burmese Karen Spanish
January 19, 2012 English Burmese Karen Spanish
January 6, 2012 English Burmese Karen Spanish
December 15, 2011 English Burmese Karen Spanish

PRM Full Report

PRM Executive Summary