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Recycling Guidelines

  • Place recyclable paper products in the Mixed Paper Bins.
  • Keep paper dry.
  • Paper should be no smaller than a credit card.
  • Paper clips and staples are okay.
  • Please remove rubber bands and binder clips.
Request Temporary Carts.

Types of Mixed Paper

  • Printer and office paper
  • Cartons
  • Junk mail
  • Newspaper
  • Magazines and journals
  • Softcover books
  • Blueprints
  • Carbonless (NCR) forms
  • Post-it notes
  • Manila folders
  • Envelopes (plastic windows are okay)
  • Paperboard boxes (cereal and food boxes)

Recyclable paper products

What is Confidential Paper Recycling?

Confidential paper recycling is similar to office paper recycling, but it allows University departments to recycle confidential documents in a secure manner. Confidential information may include Social Security numbers, personnel and payroll records, academic records or medical information.

Office of Waste Reduction and Recycling (OWRR) employees pick up boxed confidential paper from your office.  The paper is then taken to our locked warehouse until we have enough for a shipment. The University contracts with Durham-based Shimar Recycling to securely shred and bale the paper for recycling.

Paper that has already been shredded can be collected as part of regular indoor recycling collection service. Shredded paper must be bagged separately using CLEAR plastic bags. Bags of shredded paper can be placed next to a mixed paper recycling bin in your building.

How Do I Recycle Confidential Paper?

  1. Place confidential paper in boxes and label as “Confidential Recycling.” Use copier paper boxes or ones of similar size (no larger than 24″ long x 10″ high x 12″ deep). OWRR will recycle the used cardboard boxes. Boxes are not provided. Please note that OWRR will not be able to pick up confidential paper if it contains any of the following contaminants: metal hanging folders, binder clips, carbon paper, photographs, rubber bands or transparencies.
  2. Keep all confidential materials secure while storing or waiting for a pickup.
  3. Request a confidential paper pickup using the online confidential paper pickup request. There is a charge of $10 per box for pickup and destruction of confidential paper. Please include the following information in your request:
    • Contact Name
    • Customer ID
    • Phone and email address
    • Location with room number
    • Number of boxes of materials
    • Special instructions, if needed

Confidential paper is collected on Tuesdays and Thursdays.

For other confidential material, such as transparencies, microfiche or x-rays, view the list of data destruction companies on the “Confidential Document Destruction and Recycling” tab. Electronic media storage devices, including hard drives and tape drives, can be sent to University Surplus Property for shredding ($3/hard drive, $0.50/video tape).

For a high volumes of confidential materials (20 or more boxes) or for material that is overly contaminated, on-site collection or destruction is suggested using one of the contractors available in the Chapel Hill area.

Disclaimer: This is a list of local companies that offer confidential document destruction and recycling services. The Office of Waste Reduction and Recycling does not recommend one company over another and cannot vouch for the quality of their services. They are listed in alphabetical order.

A Shred Ahead

  • 5409 Lumley Road, Suite 106, Durham, NC 27703
  • Contact: John Chapman
  • Phone: 919-405-7143 or 866-933-7171
  • Fax: 919-882-9964
  • Email:

Carolina Shredding Authority

  • 717 N. Park Avenue, Burlington, NC 27217
  • Contact: Sammy Ballard, Business Development
  • Phone: 336-380-8661 or 877-891-0222
  • Email:
  • Website:
  • Notes: Material is shredded to 5/16″. X-Ray Film Destruction, Electronic Media and Materials Destruction, Purge Shredding, Residential and Home Office Shredding, GPS Vehicle Tracking, Truck Security Programs, Video Surveillance and Internet Destruction Verification

Cintas Document Management

  • 1251 Intrepid Court, Raleigh, NC 27610
  • Contact: Stephanie Massey
  • Phone: 919-212-0618
  • Email:
  • Website:
  • Notes: AAA NAID Certified both On-Site and Off-Site destruction, free security containers provided, regular scheduled services or one time purges. All paper destroyed is 100% recycled. Destruction of microfilm and data tapes, hard drives and x-rays. Certificate of Destruction issued as proof of service. Secure, Reliable, Environmentally Responsible.

Iron Mountain

  • 1853 Evans Rd., Cary, NC 27513
  • Contact: P.J. Null
  • Phone: 877-327-4733
  • Fax: 919-361-9183
  • Email:
  • Website:
  • Notes: Secured containers provided, regular or scheduled services. All paper destroyed is recycled. Destruction of microfilm and data tapes. Certificate of destruction provided.

Orange Recycling Services

  • 1010 East Pettigrew Street, Durham, NC 27701
  • Contact: Perry Black, VP, Director of Sales and Marketing
  • Phone: 919-688-5660
  • Fax: 919-683-2154
  • Email:
  • Notes: Call to confirm. On-site or off-site destruction. Certificate of destruction provided, media destruction (video tapes, cassettes, microfiche, diskettes, etc.)

Phoenix Resources Recycling

  • 6021 Triangle Drive, Raleigh, NC 27617
  • Contact: Karen Pulse, Administrative Services Manager
  • Phone: 919-787-9883
  • Email:
  • Notes: Off-site secure document destruction services; locking or non locking containers provided; bonded and insured; certificate of destruction provided upon request.

Shimar Recycling

Shred Ace

  • 1022 Damascus Church Rd., Chapel Hill, NC 27516
  • Contact: Matt Murley
  • Phone: 919-220-0500
  • Fax: 919-220-0544
  • Email:
  • Website:
  • Notes: Affordable mobile on-site document shredding, we handle all labor. Free security containers, 100% of shredded material is recycled. We also destroy hard drives, floppy disks and other media.

Shred-All Document Destruction Co.

  • P.O. Box 21284, Durham, NC 27703
  • Contacts: Diane L. Gentry, Owner; Jerry Gentry, President
  • Phone: 919-957-0206
  • Fax: 919-957-7276
  • Email:
  • Notes: On-site or off-site destruction, locking or non-locking containers provided, bonded employees, certificate of destruction provided, media destruction (video tapes, cassettes, microfiche, diskettes, etc.)

Shred-It Mobile Paper Shredding and Recycling

  • P.O. Box 28, Alamance, NC 27201-0028
  • Contact: Jock Kennedy
  • Phone (home): 919-878-5884
  • Phone (business): 336-229-9343 or 800-69-SHRED
  • Fax: 336-229-5239
  • Notes: On-site or off-site destruction, locking or non-locking containers provided, bonded employees, certificate of destruction provided, media destruction (video tapes, cassettes, microfiche, diskettes, carbon paper, etc.)