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Facilities Services

We are a responsive team that provides hands-on, around-the-clock support services to the Carolina campus community, and we take enormous pride in caring for the treasured properties that are entrusted to us.

Request Service

To request a service or report an issue, submit an online work request or call Facilities Customer Service at 919-962-3456. Visit the Services page for an overview of the services we most commonly provide. Emergency requests should always be called in to Customer Service at 919-962-3456. This line is monitored 24/7.

Share Your Appreciation

If you’ve noticed a Facilities Services employee or team making a difference, big or small, please take a moment to recognize their efforts. Send a Kudos to express your appreciation and acknowledge the hard work that often goes unnoticed.

Facilities Services By the Numbers



  • 1,009


    Total Employees



  • 6,750


    Landscape Trees



  • 20.7 Million


    Gross Square Feet Maintained

News

cold weather warning
Extreme Cold Weather Advisory

January 17, 2025

Facilities Services will be monitoring campus conditions and building environmental systems, and crews are prepared to respond to emergencies as needed.

Snowflake Graphic
Winter Weather Response: Jan. 9, 2025

January 9, 2025

Due to the possibility of adverse weather Friday, Jan. 10 and Saturday, Jan. 11, Facilities Services is closely monitoring campus conditions and preparing equipment and supplies.

Map of Ridge Road lane closure
Ridge Road Lane Closure Begins Jan. 8

January 7, 2025

A portion of the south lane on Ridge Road will be closed Jan. 8 – 14. Two-way traffic will be maintained through automated signals.


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