Frequently Called Numbers

For emergencies that threaten life or safety, Dial 911.
For ALL work requests: 919-962-3456.
After Hours/Weekend/Holidays urgent work requests: 919-962-8100 (Public Safety Dispatch)

Department Contact Number(s)
Customer Service 919-962-3456
Electric Power Outages 919-962-8394
(Energy Services)
Facilities Cost Accounting (Jobs and Work Requests) 919-962-9052
Fleet Services 919-962-6676
Grounds Services 919-962-2069
Heating and Cooling Problems 919-962-3456
Housekeeping and Moving 919-962-6586
Housing Support 919-966-2471
Sign Shop 919-962-4777
Waste Reduction and Recycling 919-962-1442

Facilities Services

Giles F. Horney Building
103 Airport Drive
Chapel Hill, NC 27599-1800
919-962-3456
General Inquiries and Information: info@facilities.unc.edu
Account and Billing Questions: AcctReq@fac.unc.edu
Media Inquiries: stephanie_berrier@unc.edu

Social Media

  • Facilities Services
  • Facebook Twitter
  • OWRR
  • Facebook Twitter
  • Carolina North Forest
  • Facebook

Submit Work Requests

Submit new work requests and check existing requests by calling 919-962-3456 or using our online system.

Update Building Contact Information

Building notifications, service updates, and news are regularly sent to designated Building Contacts within each building.  Any building occupant may serve as a designated Building Contact.

Visit Us

Facilities Services is located approximately 1.5 miles north of the main UNC-CH campus in the Giles Horney Building. Parking at the building is reserved for University employees with an R1 permit; however, visitors may obtain temporary parking passes in Room 102 to park in the visitor’s lot for business purposes. There are a number of visitor parking spaces in front of the building. If spaces are not available near the building, there is additional parking in the overflow parking lot on Facilities Drive (the first right off Airport Drive directly in front of the Giles Horney Building).

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