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For emergencies that threaten life or safety, dial 9-1-1.
For ALL work requests: 919-962-3456.
After Hours/Weekend/Holidays urgent work requests: 919-962-8100 (UNC Police Dispatch)

Frequently Called Numbers
Department Contact Number(s)
Customer Service 919-962-3456
Electric Power Outages 919-962-8394
(Energy Services)
Fleet Services 919-962-6676
Grounds Services 919-962-2564
Heating and Cooling Problems 919-962-3456
Housekeeping and Moving 919-962-6586
Housing Support 919-966-2471
Sign Shop 919-962-4777
Waste Reduction and Recycling 919-962-1442
Work Management (Jobs and Work Requests) 919-962-3456

Facilities Services

Giles F. Horney Building
103 Airport Drive, CB #1800
Chapel Hill, NC 27599
919-962-3456

Account and Billing Questions:
AcctReq@fac.unc.edu

Media Inquiries:
fomediarelations@unc.edu

Social Media
Area Social Media
Facilities Services
  • Facebook
  • X
  • Instagram
  • Threads
  • Bluesky
Waste Reduction and Recycling
  • Facebook
  • X
  • Instagram
Carolina North Forest
  • Facebook
Energy Management
  • Instagram

Submit Work Requests

Submit new work requests and check existing requests by calling 919-962-3456 or using our online system.

Update Building Contact Information

Building notifications, service updates, and news are regularly sent to designated Building Contacts within each building.  Any building occupant may serve as a designated Building Contact.

Visit Us

Facilities Services is located approximately 1.5 miles north of the main University campus in the Giles Horney Building. Parking at the building is reserved for University employees with an R1 permit; however, visitors may obtain temporary parking passes in Room 102 to park in the visitor’s lot for business purposes. There are a number of visitor parking spaces in front of the building. If spaces are not available near the building, there is additional parking in the overflow parking lot on Facilities Drive (the first right off Airport Drive directly in front of the Giles Horney Building).

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