Facilities Services creates and maintains the University’s lock and key system, including schematics, codes, product standards and equipment maintenance. For all questions or requests regarding keys and locks, please call Customer Service at 919-962-3456 or submit a Campus Maintenance Request. For requests related to electronic card access systems, contact the UNC One Card Office.

Broken or damaged keys must be returned to Facilities Services. Report lost, stolen, or unreturned key/access devices immediately through the appropriate department head to UNC Police.